BOOKING CONDITIONS
A 50% deposit is required on confirmation to secure reservations.
Full payment is required 30 days prior to arrival.
CREDIT CARD CHARGE:
Please note there is a 4% American Express & a 2% Visa & Mastercard surcharge with each payment.
CANCELLATION POLICY:
Within 60 days of arrival | 50% cancellation fee.
Within 30 days of arrival | 100% cancellation fee.
Summer Festive Season | 100% cancellation fee from 01 September to date of arrival.
We highly recommend obtaining travel insurance to cover any cancellation fees.
BOOKING GUIDELINES:
Confirmation of numbers 30 days in advance.
Flockhill Homestead may not be used for functions, weddings or parties without written permission by the Lodge.
Rates are subject to change and will be confirmed at time of reservation.
CHECK-IN | CHECK-OUT:
Check-in from 3pm until 6pm or by prior arrangement.
Check-out by 11am or by prior arrangement.
Early arrival and late departure lunches can be accommodated at an additional charge.
ACTIVITY CANCELLATION POLICY:
Pre-Booked Activities: Guests may request changes to their pre-booked activities upon arrival. Changes are subject to availability and must be to an equivalent priced curated activity type. Cancellations within 14 days of the scheduled activity will incur a 100% cancellation fee.
Walk-in Bookings: Cancellations within 24 hours of the scheduled activity will incur a 50% cancellation fee.
ACTIVITY TERMS:
No-Show Policy: Guests who do not attend their scheduled activity without prior notice will be charged the full cost of the activity.
Refund Policy: Refunds are not applicable for cancellations within the specified time frames outlined above.
Weather Cancellations: Any bookings cancelled by Flockhill due to weather or extenuating circumstances will not incur a cancellation fee.
